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Covid-19-faq-information-for-sponsors

Is the child I sponsor at risk?

Many countries where sponsored children live have declared the pandemic over. In general, the risks related to Covid-19 are mitigated and children almost everywhere are no longer at risk. New, small outbreaks of new variants of the virus can still occur, so our local staff are monitoring the situation regularly.

CAN I SEND LETTERS TO THE CHILD I SPONSOR?

Yes, you can. Our online postbox is open or you can pop your letter to us in the post (Plan International, Finsgate, 5-7 Cranwood Street, London, EC1V 9LH).

All sponsorship operations have now resumed as normal in most communities. This includes the dispatch of correspondence to sponsored children. Having paused all activities due to the pandemic, we are now working hard to get letters out to children safely and their replies to you!

Experience tells us that the situation can change quickly, and new restrictions and guidance could be introduced depending on the local circumstances.

Will I receive an update on the child I sponsor?

We know that the annual update, including new photos of the sponsored child, is often a highlight for sponsors. 

After a pause during the pandemic, updates are being produced again and should come through regularly and punctually, as each country is now able to safely collect them. We cannot exclude the possibility of new delays in the future as the Covid-19 pandemic has showed us how unpredictable the outburst can be.

Rest assured, as long as the situation remains under control, we will continue to keep you updated about the impact your sponsorship is having around the world. 

Can I visit the child I sponsor?

During the pandemic, we put all visits to sponsored children on hold. We have now reinstated visits for sponsors who meet the necessary requirements. Please note that we need a minimum of three months’ notice to confirm if a visit is possible and make all the arrangements. If you are interested in visiting, we would love to hear from you. To find out more, please reach out to our team at [email protected], or visit our dedicated visits webpage.

Request a visits pack

Get in touch with our supporter care team

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