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Covid-19-faq-information-for-sponsors

What is Coronavirus / COVID-19?

COVID-19 is a new illness that can affect your lungs and airways. It is caused by a coronavirus – a large group of viruses that can cause illnesses as minor as a cold to more severe diseases. COVID-19 was previously unknown before the outbreak began in December 2019. (World Health Organisation).

Is my sponsored child at risk?

We have not received reports of any sponsored children being directly affected by the outbreak. If we receive news that a sponsored child has been affected, we will share any information we can with their sponsor.

Unfortunately we do know that some of the communities we work with in the most at-risk areas have confirmed cases. With the virus spreading around the world, we will continue to monitor the situation closely with our teams in each country and provide further assistance as required.

CAN I SEND LETTERS TO MY SPONSORED CHILD?

We’re pleased to let you know that we’ve restarted the delivery and collection of letters to and from sponsored children. We temporarily paused communications to minimise the risk to children, families, staff, and volunteers, in light of the coronavirus pandemic. 

Thanks to the hard work of our teams, we now have measures in place to ensure we’re able to visit communities again, while maintaining everyone’s safety. 

It may still take longer than usual for your letters to be delivered. Please bear with us and rest assured that we’re working hard to get any letters back to you as soon as we can.

You can write to your sponsored child directly or visit the Post box and we’ll forward on your message.

Can I visit my sponsored child?

As a precautionary measure we have cancelled or postponed all non-essential travel, which includes visits from sponsors to meet their sponsored child. This will help us minimise the risks to sponsors, our staff and the communities and children we work with. We have reached out to all sponsors that were planning to visit their sponsored child in March or April to let them know. 

We will be reviewing the situation regularly and hope to get sponsor visits up and running again in the near future. If you are thinking of visiting your sponsored child later in the year, you can request a pack to find out more.

Where can I get official medical advice on COVID-19?

For medical advice and the latest information on the pandemic, please visit your local health website: NHS England or NHS Inform (Scotland).

How can I support Plan International’s response to Coronavirus?

We’ve launched our Coronavirus: Children’s Emergency Appeal to help us reach even more children and their communities around the world who will be affected by this crisis. In these incredibly challenging times, any gift you’re able to give will be hugely appreciated.

You can also find out the latest updates on our response by following us on Facebook, Twitter and Instagram.

Get in touch with our supporter care team

We are here to help